My characters

Can I have a deleted character restored?

If you would like to have a deleted character restored, then please get in touch with Support, including all the relevant information (character name, server, class and level). But please note that you can only create characters of the same faction on any one server. For example, if you currently have an Asmodian character, you will not be able to restore any Elyos on this same server.

Our Support team will do all they can to help you, however we cannot guarantee the restoration. We also reserve the right to refuse this service if there is evidence of misuse.

You can reach Support at .